Professional Development

Conflict Management

Develop practical communication and conflict resolution skills for a constructive workplace.

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Duration
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Delivery
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Level
NQF 5

Overview

This programme helps workplace professionals develop practical approaches to understanding and managing conflict. Learners explore clear communication, constructive discussions and ways to work towards positive outcomes. Contact the academy for the detailed course outline and programme schedule.

Who should attend: Team leaders, managers and workplace professionals

Outcome

  • Recognise common sources of workplace conflict.
  • Use constructive communication to address disagreements.
  • Apply practical approaches to resolving conflict professionally.
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